When you place your order, we want to make sure you get a quality product every time.
As a made-to-order business, our products are produced at the time of order. For that reason, we only process returns when items are damaged or have quality issues. If there are any issues with the quality of our products, we ask you to take the following steps.
Step 1: Email us at firstname.lastname@example.org with a description of the issue.
Step 2: Attach photos that clearly show the issue so that we can work with our production partner to find a solution.
Step 3: Let us know if you’d like a refund or a replacement item sent.
Please allow up to 2 business days for the processing of refund/replacement requests. Because we are a made-to-order business, returns and replacements will only be processed in instances where there are quality defects in terms of the printing or construction of our products.